Help Center

How can we help?

Browse our guides by category or jump to popular topics below.

Getting Started

Set up your account, create your first job post, and learn the basics of talent sourcing.

Quick Start Guide
Account Setup
Dashboard Overview

Account & Profile

Manage team members, permissions, user roles, and security settings.

Team Management
Role Permissions
Security Settings

Billing & Plans

View invoices, update payment methods, upgrade plans, or cancel subscriptions.

Pricing Plans
Invoice History
Payment Methods

Integrations

Connect ATS systems, Slack, Calendar apps, and other workplace tools.

ATS Integration
Slack Setup
Calendar Sync

Communication

Email templates, interview scheduling, candidate messaging, and notifications.

Email Templates
Scheduling
Candidate Chat

AI & Matching

Understanding AI scores, sourcing strategies, and talent pool management.

AI Scoring Guide
Sourcing Tips
Talent Pools

Popular Guides

Step-by-step instructions for common tasks.

How to invite team members

Account2 min read

Understanding AI matching scores

AI Features5 min read

Setting up custom email templates

Communication3 min read

Exporting candidate data to CSV

Data2 min read

Integrating with your existing ATS

Integrations4 min read

Contact Support

Our team typically responds within 2 hours during business hours.

AvailabilityMon-Fri, 9AM-6PM EST

Avg. Response< 2 hours

Frequently Asked Questions

Quick answers to common questions.

How do I reset my password?

Go to Settings > Security and click 'Change Password'. You'll receive a verification email to confirm the change.

Can I change my plan later?

Yes, you can upgrade or downgrade anytime from Settings > Billing. Changes take effect immediately.

Is there a free trial available?

Yes, we offer a 14-day free trial with full feature access. No credit card required to start.

How do I cancel my subscription?

You can cancel anytime from Settings > Billing without penalty. Your data remains accessible for 30 days.

Still have questions?